Last Updated: January 2025
This policy clearly describes how your personal information is collected, stored, and protected when using the 128 bd platform. We are fully committed to protecting the privacy of users in Bangladesh.
During account registration, we collect your name, date of birth, mobile number, and email address. This information is used to verify your identity and keep your account secure. National ID or passport details may also be requested where necessary, and are used solely for KYC verification purposes. All information you provide is securely stored on encrypted servers and protected from unauthorized access. We never transfer this information to third parties without your consent.
During deposits and withdrawals, we record the payment method, transaction amount, and timestamp. All transactions made via bKash and Nagad are processed through secure payment gateways, and we never store your full mobile banking PIN or password. The purpose of retaining financial data is to verify transaction history, prevent fraud, and meet applicable legal obligations. If a suspicious transaction is detected, we may contact you for additional verification. Your financial information is handled in accordance with the highest security standards.
When you use our platform, we automatically collect your device type, operating system, browser version, and IP address. This information is used to improve platform performance, resolve technical issues, and ensure security. We use cookies and session data to streamline your login experience and remember your preferences. You can manage cookies through your browser settings, though disabling certain cookies may limit some platform features. We never install harmful software on your device or collect unnecessary information.
All data transmission on the 128 bd platform is protected by SSL/TLS encryption, keeping your information hidden from third parties. Our servers undergo regular security audits and utilize the latest cybersecurity technology. Sensitive information such as passwords is never stored in plain text — strong hashing algorithms are used instead. Automated alerts are triggered if unusual activity is detected on an account. Our security team monitors systems around the clock, ready to respond to any threat.
We never sell your personal information to advertisers or unrelated third parties. Limited data may be shared with trusted partners solely for payment processing, identity verification, and technical services. These partners are contractually bound to uphold our privacy standards. Data may be shared with relevant authorities if required by legal obligation or court order. In any such case, we always strive to protect your interests.
Necessary information is retained while your account is active. Even after an account is closed, certain data may be kept for a specified period in accordance with legal obligations. Financial transaction records are generally retained for up to 5 years, in line with applicable financial regulations in Bangladesh. Once the designated retention period ends, data is securely deleted or anonymized. If you have any questions about data retention, please contact our support team.
You have the right to view, correct, and request deletion of your own data. Many details can be updated directly from your account settings; for more complex changes, please reach out to our support team. You can opt out of marketing communications at any time. You also have the right to object to data processing, which we will duly consider. Ensuring your privacy rights is one of our top priorities.
128 bd reserves the right to partially or fully update this privacy policy at any time. For significant changes, we will post a notice on the platform and attempt to notify you via your registered email. Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly to stay informed about updates. You can easily tell when the policy was last changed by checking the "Last Updated" date at the top of the page.
For any questions, complaints, or requests regarding your personal information, please contact our support team. You can reach us by email at: [email protected] — we typically respond within 1–2 business days. Privacy-related complaints are taken seriously and investigated thoroughly, with appropriate action taken. Our team is always vigilant and ready to protect your data. For more details, visit our FAQ page as well.
Alongside this privacy policy, our other policies also define your rights and responsibilities. We recommend reading the pages below to get the full picture.
Enjoy the full 128 bd gaming experience with your data kept secure. Thousands of gamers in Bangladesh have already joined our safe platform.